Terms & Conditions
- All bookings are subject to availability and weather conditions. We reserve the right to reschedule in the event of adverse weather.
- Please ensure your vehicle is accessible at the agreed time and location. If we are unable to access your vehicle, a rebooking fee may apply.
- We require access to an outside tap for water and the ability to plug our extension lead in for power.
- Due to insurance purposes, as well as staff and vehicle safety we will NOT commence work on any vehicle that is on the main road, heavily used road, or small and tight road. If your home address or the location you wish for the work to be carried out in has any of the above issues, please contact us first.
- If your interior is heavily soiled with mud or pet hair and has not been added as an additional service, then we have the rights to charge you. If unsure please provide photos when booking and we can charge accordingly.
- Payment is due upon completion of the service unless otherwise agreed.
- Cancellations must be made at least 24 hours before your scheduled appointment. Late cancellations or no-shows may be subject to a cancellation fee.
- BC Valets is fully insured. While we take the utmost care, BC Valets is not responsible for pre-existing damage, scratches, or defects on your vehicle. Any problems must be reported straight away after the service is completed.
